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    Privacy details

    Privacy Policy for Intrudershield Australia
    A.B.N. 217 0864 3950

    About this Privacy Policy
    The purpose of this Privacy Policy for Intrudershield Australia products and services, is to explain:

    • the scope and application of this Privacy Policy;
    • the kind of personal information Intrudershield Australia may collect about you and how we collect the information;
    • how we use your personal information;
    • how we may disclose your personal information;
    • how we protect the information we hold about you;

    This Privacy Policy applies to personal information collected by Intrudershield Australia by any means or technology and whether we have asked for the information or not. By using the websites operated by the Intrudershield Australia or otherwise interacting with us in relation to the products and services offered by us (including trade shows or participating in competitions or promotions offered by us), you consent to Intrudershield Australia using your personal information as set out in this Privacy Policy.

    What kind of personal information do we collect?
    In the process of conducting our business, we are likely to collect a limited range of personal information from or about you. The type of personal information we collect generally includes:

    • Your name;
    • Residential, shipping and billing addresses;
    • Email address;
    • Telephone or mobile numbers; and
    • Any comments or information you provide about your transactions with us.

    If you are accessing our products and services via our websites, we may use technology to collect information to identify you for payment and delivery and contact for these matters.

    Security Statement of Policy
    Intrudershield Australia takes reasonable steps to ensure that your personal information is protected from misuse, interference or loss and unauthorised access, modification or disclosure. We have procedures in place to protect your privacy whenever we collect, store and use personal information. We review our procedures to ensure high standards of security are used to protect your personal information. Even though when we follow best practices we recognise that, and advise you that, no system is truly secure or error free, consequently we cannot guarantee that your personal information is totally protected in every case, for example, from hackers or misuse. If you enter personal information on our website, you should exercise due care to safeguard and limit information provided to the categories itemised in the section describing “what kind of personal information do we collect” to complete our provision of an Intrudershield product. We will take reasonable steps to destroy or permanently de-identify personal information from our systems at a time it is no longer required by us.

    Credit card information
    We do not store any credit card information obtained, by telephone or through our websites. We pass it onto our bank or credit provider, where applicable for processing. If you use PayPal to complete your transaction, your personal information (including credit card information) will be collected and used by PayPal in accordance with its privacy policy, which is available online at: https://www.paypal.com/au/webapps/mpp/ua/privacy-full.
    We only retain the last 4 digits for verification of your credit card for confirmation of payment as required.

    Contact us:- and Complaint Process
    We encourage and value your feedback. If you have any questions about our Privacy Policy or have a problem or complaint, please let us know. We will respond to a complaint as soon as possible, but within 10 working days to let you know that your issue is being addressed. We will also try to resolve the complaint within 10 working days. When this is not possible, we will contact you to discuss factors affecting the process and an estimate of how long it will take to resolve the complaint.

    Our contact details are:
    IntruderShield® ABN: 217 0864 3950
    PO Box 32 Burnley North LPO, VIC 3121, Australia
    email: intrudershieldaustralia@gmail.com – Ph: 61 3 9888 6522

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